Refund Policy
A legal disclaimer
At Churning the Ocean, we strive to ensure our readers and customers are satisfied with their purchase. Please review our refund policy below:
Digital Products (eBooks, Downloads, Online Content)
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Due to the nature of digital products, all sales are final and non-refundable once the item has been downloaded or accessed.
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If you experience technical issues accessing your purchase, please contact us at infor@churningtheocean.com and we will work with you to resolve the issue promptly.
Physical Products (Printed Books, Merchandise, etc.)
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If you receive a damaged, defective, or incorrect item, you may request a replacement or refund within 14 days of delivery.
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To be eligible for a refund or replacement, please provide proof of purchase and, if applicable, photo evidence of the issue.
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Refunds will be processed back to your original method of payment.
Cancellations
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Orders may only be canceled before they are shipped or before a digital download link has been provided.